By booking design services with Creative Unicorn Designs, you agree to the following terms:
If signing up for the Unicorn Brand Builder, please see the terms and conditions starting at 11.
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1. Services & Scope
Each project includes a discovery process (via email or message) and a custom design tailored to your needs. The scope of work will be clearly outlined before the project begins. Any requests outside of the agreed-upon scope will be billed separately.
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2. Proof & Revisions
You will receive a digital proof of the design before final delivery.
• One (1) round of revisions is included in the base price.
• Additional revisions are available at a rate of $35 per round.
• Revisions must be requested within 5 business days of receiving the proof.
Please provide clear, consolidated feedback to help streamline the revision process.
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3. Turnaround Time
Typical turnaround time is 5–10 business days, depending on project complexity and current workload. Rush orders may be accommodated for an additional fee if scheduling allows. Some services will have longer turnaround times, example: 2-3 weeks. It will be stated in the description, the thank you for purchasing message and the forms confirmation message.
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4. Payment Terms
• Full payment is required upfront before any work begins.
• Payment secures your place in the project queue.
• Accepted payment methods include Paypal.
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5. Refund & Cancellation Policy
• You may request a full refund prior to any work being started, minus a $35 administrative fee to cover time spent on communication, planning, and file setup.
• Once a proof has been delivered, no refunds will be issued, as significant work has been completed.
• No-shows or extended periods of unresponsiveness (10+ business days) will be treated as a forfeiture of the project with no refund.
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6. File Delivery
Final designs are delivered digitally in pre-agreed formats (e.g., PNG, PDF, JPEG). Editable source files (like .AI or .PSD) are not included unless specifically arranged in advance and may incur an additional licensing fee.
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7. Ownership & Usage Rights
• Once final payment has been received and the project is completed, you receive full usage rights to the final design.
• Creative Unicorn Designs retains the right to showcase the final work in a portfolio, on social media, or in promotional materials unless otherwise agreed upon in writing.
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8. Communication & Boundaries
Business hours are Monday–Friday, 9 AM–4 PM EST. Please allow 1–2 business days for replies.
Respectful and timely communication keeps your project moving and helps ensure the best result.
9. Rush Fee Policy
Need it sooner? I offer limited rush services depending on availability.
• Rush turnaround (under 5 business days) is available for an additional $150 fee.
• This fee guarantees your project is prioritized ahead of others in the queue.
• Rush requests must be approved before payment is made, as availability may vary.
• All rush work is subject to the same Terms & Conditions, including revision limits.
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10. Client Responsibilities
To begin and complete your project on time, you agree to provide all required materials in a timely manner. This may include:
• High-resolution logos
• Brand colors, fonts, and style guidelines (if applicable)
• Text copy (names, slogans, taglines, event details, etc.)
• Reference images or inspiration, if desired
Please ensure submitted files are accurate, complete, and final. Delays in providing materials may result in a delay to your project delivery or require rescheduling.
Creative Unicorn Designs is not responsible for delays or errors resulting from incomplete or incorrect client-provided materials.
11. Terms & Conditions for The Unicorn Course
Hey there, amazing creator! By enrolling in The Unicorn Course, you agree to the following terms designed to keep everything smooth and magical for both of us.
1. Your Access & Unlock Schedule
• When you join, you get instant access to Module 1 and Module 2.
• The rest of the modules unlock progressively, with Module 3 and beyond opening up starting on Day 7 after your purchase. This helps you pace your magic and really absorb each step.
2. Refund Policy — Because Your Happiness Matters
• You have a full 6-day window from the date of purchase to request a refund — no questions asked.
• After Day 6, refunds aren’t available because by Day 7, the next modules unlock and the course content is fully accessible.
• If you decide this course isn’t for you during those first 6 days, just reach out to me via email or direct message, and I’ll take care of it promptly.
3. Course Use & Sharing
• This course is for your personal growth and creativity. Please don’t share, resell, or distribute the content — let’s keep the magic unique to you!
• All materials are copyrighted and designed exclusively for The Unicorn Course community.
4. Support & Community
• I’m here for you! If you hit any snags or have questions, you can always reach out.
• Please respect the community guidelines and be kind — we’re building a supportive and empowering space.
5. No Guarantees
• Your results depend on your commitment and energy. I provide all the tools and guidance, but the magic happens when you show up fully.